Getting a quote for new floors might seem straightforward, but commercial flooring quotes can vary significantly between contractors. To avoid surprises later on, it’s worth asking the right questions upfront. At Ascoat, we work with clients who value transparency, expertise, and long-term performance. Before you approve any epoxy floor quote, let’s make sure you’ve considered the following.
Does the New Flooring Quote Include a Clear Breakdown?
A professional flooring installation quote should always include a detailed, itemised breakdown. This allows you to:
- Compare quotes fairly
- Understand what each line item includes
- See if any critical steps or materials have been excluded
If any part of the new flooring quote is unclear, ask the contractor to explain each component, including preparation work, coatings, and topcoats. It’s essential to understand exactly what is and isn’t included before you sign off.
What Kind of Materials Will Be Used?
A floor quote should clearly outline the type and grade of material being used. That includes whether it’s epoxy or polyurethane, and whether the system is suitable for your site’s conditions. It’s also important to confirm who the supplier is. At Ascoat, we use high-performance epoxy systems from trusted manufacturers to ensure strong adhesion, chemical resistance, and durability.
Is Floor Preparation Included?
Proper surface preparation is critical to long-term performance. Before accepting a commercial flooring quote, ask:
- Will floor levelling or patching be required?
- Is a moisture barrier needed?
- What mechanical prep methods will be used?
Preparation is where shortcuts often happen. Our team includes detailed prep work in every epoxy flooring quote because it directly impacts the bond strength and finish of the floor.
What Thickness Is Being Quoted?
Thickness is one of the most commonly misunderstood parts of a flooring installation quote. Even if a system sounds comprehensive, it may not deliver the system thickness your site requires. Before signing off, ask:
- How thick will each layer be?
- Is this a coating, topping, or screed?
- What’s the total build thickness?
Some sites need high-build systems to handle traffic, impact, or chemical exposure. At Ascoat, we confirm the full system build-up in writing so you know exactly what’s being installed and how it will perform in the long run.
What Does the Warranty Cover?
A professional epoxy floor quote should also outline warranty details, including the timeframe and exactly what is covered. Ask for warranty documents in writing and check:
- Does it cover wear, cracking, or delamination?
- Is workmanship included?
- Are specific site conditions required to maintain the warranty?
We provide clear warranty documentation and aftercare advice as part of every quote for flooring.
Who Will Be Doing the Work?
Ask the contractor about their team. Do they have in-house specialists? Will the job be subcontracted? Is their crew experienced with the type of floor you’re installing? Using subcontractors isn’t inherently bad, but consistency matters. A stable, experienced team will better understand the system and ensure the standard of work stays high.
Have They Provided Insurance Documentation?
Every contractor you consider should provide up-to-date insurance details. Request confirmation of:
- WorkCover or workers’ compensation
- Public liability insurance
This protects both you and the contractor in the event of an incident during installation.
Can They Show You Similar Work?
Before signing off on your epoxy flooring quote, it’s worth reviewing past projects. Reputable contractors should be able to provide:
- Before-and-after project photos
- Customer testimonials
- References from similar industries
At Ascoat, we have more than 30 years of experience delivering flooring systems across environments such as food and beverage production, pharmaceutical facilities, manufacturing plants, and commercial kitchens. We’re always happy to provide examples of similar projects so you can be confident in our capability and workmanship.
Get an Epoxy Flooring Quote You Can Trust
Before you sign a quote for new floors, take the time to ask these questions or reach out to our team of experts at Ascoat. We take pride in delivering clear, honest advice, quality workmanship, and tailored flooring solutions for commercial and industrial clients.
Call us on (03) 9587 7433 or enquire online to request a detailed new flooring quote for your facility.
